Question 1

Is Grasshopper an app?

Accepted Answer

Yes — there is a Grasshopper app (available on iOS, Android and Desktop), where texting, voicemail and settings can be accessed. You can also use Grasshopper without the app to forward calls straight to your phone number

Question 2

What is Grasshopper?

Accepted Answer

Grasshopper is a simple and easy-to-use virtual phone system (calls, texts, custom greetings, extensions, inbound fax, and more) that provides you with a second phone number for your personal phone, so you can keep business and personal calls separate.

Question 3

Does Grasshopper replace my service provider?

Accepted Answer

No. Grasshopper is an entrepreneur phone system that provides a number of great features, including a second phone number, but you still need a service provider for your personal phone number, where your Grasshopper calls will be forwarded.

Question 4

When do I pick my phone number(s)?

Accepted Answer

You pick your main phone number during the sign up process, and any additional numbers are chosen and managed by logging into your Grasshopper account, after checkout.

Question 5

Do I have to pay by the minute?

Accepted Answer

All of our plans include unlimited minutes! Your app usage is restricted only by your carrier’s dataplan.

Question 6

Is Grasshopper a VoIP (Voice Over Internet Protocol) phone service?

Accepted Answer

Grasshopper primarily uses your service provider’s cellular network for incoming and outgoing calls. Grasshopper does offer both WiFi and VoIP Calling options, but they are not the default.

Question 7

How good is Grasshopper’s call quality?

Accepted Answer

The quality and reliability is the exact same as your service provider, since we use their network for all your calls!

Grasshopper Virtual Phone System

Grasshopper Business Phone Number Options

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