Q: How do I access Copilot?

You can access Microsoft Copilot: Online at https://copilot.microsoft.com On your phone via the Android or iOS mobile app On your Mac with the Copilot app On your Windows PC with the Copilot app On your Edge browser by clicking the Copilot icon on the top right In your Xbox Mobile App and Game Bar for Windows 11

Question 1

What is Microsoft Copilot?

Accepted Answer

Microsoft Copilot is your digital companion designed to inform, entertain, and inspire. Using advanced AI, Copilot understands your questions and requests, provides direct answers, assists with writing, and even creates images. It's like having a smart, helpful friend at your fingertips!

Question 2

What can I do with Copilot?

Accepted Answer

Whether you start with a question or a request, Copilot can give advice, feedback, straightforward answers, and creative help:

Get answers: Got a burning question or need info on a specific topic? Ask Copilot, and you'll get a direct response.
Conduct research: Need the latest information or a quick summary on a subject? Copilot can search the web and provide concise summaries with sources.
Have engaging conversations: Whether you're looking to chat about a topic, need a non-judgmental conversation partner, or simply want to vent, Copilot is here to engage in meaningful discussions.
Enhance language skills: Need help with translations, learning a new language, or Improving your writing? Just ask Copilot for help.
Boost creativity: Whether it's brainstorming for a project, crafting a social post or email, or creating an image, Copilot can help you kickstart and polish your work.

Question 3

How should I interact with Copilot?

Accepted Answer

To get started, simply type your message and send it. Alternatively, in select markets, you can click the microphone button and speak your mind.

To improve your overall experience, consider trying the following:

Use natural language and interact as if you're talking with a friend. The more you converse naturally, the better Copilot can understand your needs and provide tailored assistance. This approach helps Copilot learn your preferences and deliver an even more engaging and helpful experience throughout your conversations.
Ask questions and follow up. Copilot provides direct answers and remembers your follow-up questions to give meaningful replies. Whether you want to learn more, reframe the answer, or question the response, Copilot will respond with context in mind.
Ask Copilot to rephrase responses. Just say something like, “Can you explain that more simply?”, “break that down in simpler terms”, or “explain that like I’m a beginner” and Copilot will reply with an answer that’s easier to understand.
Ask for different formats. Would you prefer to see an answer as a list or table? Just ask.

Question 4

How old do I have to be to use Copilot?

Accepted Answer

Copilot is available to customers over the age of 18. We have also expanded access to users under 18 subject to minimum age requirements that vary by country or region. Copilot is inaccessible to users under the ages listed here (note: these restrictions apply regardless of parental consent or account management). If your country or region is not listed, then the minimum age requirement is 13.

Additional age restrictions may apply to new or experimental features, including those released through Copilot Labs or to Microsoft 365 Premium subscribers.

Question 5

What languages does Copilot support?

Accepted Answer

Copilot will automatically recognize the language you’re using and respond accordingly. Information on currently-supported languages is available at Supported languages for Microsoft Copilot.

Question 6

What’s the difference between Copilot and Microsoft 365 Premium?

Accepted Answer

Copilot provides a free baseline experience, while Microsoft 365 Premium, a paid subscription, unlocks powerful AI¹ tools, productivity apps, and advanced security. Premium subscribers get the highest usage limits for Copilot features, exclusive access to advanced AI capabilities, and apps like Word, Excel, PowerPoint, and Outlook with Copilot built in. You also get up to 6 TB of cloud storage (1 TB per user), Microsoft Defender, and AI-powered tools like Designer and Clipchamp—all in one plan.

To learn more about the Copilot and Microsoft 365 Premium experiences, visit the Microsoft 365 Premium page.

Question 7

How do I access Copilot?

Accepted Answer

You can access Microsoft Copilot:

Question 8

What is Copilot Labs and how do I access it?

Accepted Answer

Copilot Lab features are experimental AI initiatives. We invite you to stay up to date on our latest experiments and learn more here.

Question 9

What is Copilot on Windows?

Accepted Answer

Copilot on Windows is your AI assistant built into the PC experience, helping you quickly find information, adjust settings, and get tasks done with ease. Learn more at Microsoft Support.

Question 10

What is the Copilot on Windows wake word?

Accepted Answer

Copilot on Windows users can invoke Copilot with the phrase “Hey Copilot”. This opt-in feature gives you a new way to easily start a conversation with Copilot Voice, anytime the feature is enabled, your PC is unlocked, and the Copilot app is running. End your conversation by tapping the X on the Copilot Voice interface. With this new hands-free experience, you can stay in your flow when you need answers to a question or just need someone to bounce an idea off of.

Question 11

Where can I use the Copilot wake word?

Accepted Answer

Today, the wake word, “Hey Copilot”, is only available on the Copilot on Windows app.

Question 12

Is “Hey Copilot” on by default?

Accepted Answer

No, you must enable this feature within Copilot’s settings to use it.

To configure click here or:

Open Copilot
Tap your avatar at the bottom of your sidebar
Tap Settings
Scroll down to Voice mode
Toggle “Listen for ‘Hey Copilot’ to start a conversation on or off”. It is off by default.

Question 13

How do I use “Hey Copilot” once enabled?

Accepted Answer

Anytime your PC is unlocked, the feature is enabled, and the Copilot app is running, simply say “Hey Copilot” or “Hey Copilot, what is the weather in Palm Springs this weekend?” (or whatever question you have) and Copilot Voice will respond.
Anytime the wake word is detected you will see the Copilot Voice Floating UI appear on the bottom of your screen and either hear a small chime, or a voice greeting or response from Copilot.

You can end a conversation by tapping the X on the Copilot Voice interface or wait a few seconds without speaking and the call will end automatically. The Copilot Voice interface will disappear when the call has ended.

Question 14

Why does Windows show my microphone in use when I turn on “Hey Copilot”?

Accepted Answer

Windows will show Copilot in use of the microphone via the Windows System Tray when either of these are true:

“Hey Copilot” is enabled and the Copilot app is running in (open, minimized, or running in the background)
Any Copilot Voice conversation is going on

Question 15

How do I tell the difference between if Copilot is only listening for the wake word or if I’m in a Copilot Voice conversation?

Accepted Answer

If you see the Copilot Voice interface, you are in a conversation with Copilot Voice.

Question 16

Is my data/voice/recordings sent to the cloud when “Hey Copilot” is enabled?

Accepted Answer

No. When “Hey Copilot” is enabled, Copilot uses the microphone with an on-device wake word spotter that only detects the “Hey Copilot” phrase.

The wake word spotter uses an on-device 10 second audio buffer in memory. This audio buffer is never recorded or stored locally.

When the wake word is detected, the Copilot Voice Floating UI will appear and begin to establish a Copilot Voice conversation. In parallel, the audio buffer will send audio from when “Hey Copilot” was detected to the cloud so it can be used to help answer the question you asked.

Question 17

Will “Hey Copilot” work when my PC is off or locked?

Accepted Answer

No, your PC must be powered on and unlocked. It will respond to any voice it hears when unlocked.

Question 18

Will “Hey Copilot” work if I am offline?

Accepted Answer

Recognition of the wake word is always performed locally and will try to establish a Copilot Voice call when detected. If you're offline, Copilot will attempt to establish a connection but won’t succeed, and the call will end. Copilot Voice responses require internet access and cloud processing, similar to typed interactions.

Question 19

Will having “Hey Copilot” enabled impact the battery life on my PC?

Accepted Answer

While “Hey Copilot” is optimized to work on a broad variety of devices, some users may find impact on their battery when using this feature. Impact can vary depending on battery size, system configuration, and environment. Users should verify they have the latest updates from Windows Update.

If users find their battery life experience to be high, users can disable “Hey Copilot” and use other methods like Press to talk to quickly access Copilot Voice.

Question 20

Will audio quality be impacted if I use a Bluetooth headset?

Accepted Answer

Some Bluetooth headsets may experience reduced audio quality playback when “Hey Copilot” is enabled. Users can check with their headset vendor for latest firmware or drivers which may address the problem. If the issue persists, users can disable “Hey Copilot” and may prefer to use Press to talk to quickly access Copilot Voice instead.

Question 21

What languages work with “Hey Copilot”?

Accepted Answer

While this feature is available worldwide, the “Hey Copilot” wake word is only trained and available in English. After starting a conversation, you can continue speaking in any language that is currently supported.

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